Frequently Asked Questions About Good Karma Boxes
Q: How does the subscription work?
A: Every 3 months receive a gift box of hand picked special items delivered straight to your home from the Good Karma Box. Our boxes are created to make you feel special and excited, creating an aura of good karma for you and those around you.
A portion of the proceeds from each subscription will go in support of a different charity each year.
Q: How do I specify or order a single box OR subscription as a gift to someone else?
A: When ordering a SUBSCRIPTION as a gift for someone else, simply check the box “This is a gift” on the purchase page. You will then fill in the email address of the person you are sending the gift to. Then continue your purchase and we’ll take care of the rest! NOTE! If you are purchasing a SINGLE BOX for someone else, then make your purchase as usual, and when you get to the checkout page make sure to check the box “address information of the person you are sending the gift to into area specified. You may also pop a little note on the gift too! If you have any issues or problems with any of this, please contact us.
Q: When can I expect my first shipment?
A: Boxes are shipped for delivery in March, June, September, and December.
Q: How will I be billed?
A: There are four ways to be billed for you convenience:
1. Annually – This is a one time discounted payment of $299.80 plus taxes for the full year giving you four boxes for the months mentioned above, for one year. Payment is made upon sign up. Subscriptions are on-going until you decide to stop. Your first box will be shipped with the next scheduled quarterly release within the shipping cut-off times.
2. Quarterly – You can pay $79.95 plus taxes every three months. Your first payment will not be taken right away upon checkout, but will be charged on the 25th day of the current month of signup, and the following payments will be every 3 months afterwards on the 25th day of those months following. Subscriptions are on-going until you decide to stop. Your first will be shipped with the next scheduled quarterly release within the shipping cut-off times.
3. Monthly – We are happy to make an easier payment plan for you. Your annual subscription can be broken down to 12 monthly payments of $29.00 plus taxes each month. Your first payment will not be taken right away upon checkout, but will be charged on the 25th day of the current month of signup, and the following payments will be every month afterwards on the 25th day of each month following.
4. Single Box Purchase – For those wishing to purchase just one box, you will be charged right away, and the box will be shipped with the next scheduled quarterly release within the shipping cut-off times. No further charges will be made on your card as this is just a one time purchase and not a subscription.
Q: Are there additional shipping, handling or import fees?
A: Our subscription prices include all shipping and handling fees We are a Canadian based company located in Vancouver and we only ship within Canada, so you will never be charged any kind of duties or import fees.
Q: What goes into a box?
A: Each box is specially curated and designed with items that are the hottest trends as well as classic pieces that never go out of style. Our aim is to provide you will luxurious, elegant and trend setting items that you may not always buy for yourself but would love to own. Boxes will be filled with items from such categories as accessories, cosmetics, housewares, edibles, novelty items, stationary and much much more.
Q: How do we decide which charity to give to?
A: Each year we will pick a charity that is close to our hearts. This year we are going to support the SOS Children’s Villages.
Q: How Much of my subscription price will go to Charity?
A: $2.00 from every subscription box will be donated to the charity that has been chosen for that year.
Q: Is my box refundable?
A: Our boxes are not refundable, but if there is a problem with a damaged or missing item, we will happily resolve your problem if you contact our customer service at firstname.lastname@example.org in the quickest manner possible.
Q: Can I cancel My subscription?
A: Why would you want to? (Smile) But If for any reason you wanted to cancel your subscription, you must cancel before your next billing date. (Normally the 25th day of your every 3rd month billing payment before the next box ships, or any time before your annual renewal anniversary date if you chose to pay yearly.)
Q: Can I buy a one time box or multiple box subscriptions?
A: Absolutely you can.
You can buy a single box for $89.95 plus taxes for a gift or if you just need additional good karma. You can also purchase multiple subscriptions as gifts to share with your family and friends. Karma Boxes are truly a gift that keeps giving all year!